Sun Ballast US
At SunBallast USA LLC (“Company,” “We,” “Us”), we recognize the importance of privacy and are committed to safeguarding your personal information. This policy outlines how we collect, use, and protect the information you provide when visiting sunballastus.com (the “Website”).
This privacy policy applies to information collected:
Directly through our Website.
In electronic communications such as email or text messages between you and the Website.
From third-party sources, including trade show vendors, distributors, and installers.
By using this Website, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our Website. We may update this policy periodically, and continued use of our Website signifies acceptance of any changes.
We gather different types of information from Website visitors, including:
Personal Information: Identifiers such as name, email address, mailing address, and phone number.
Non-Personal Data: Analytics data, internet connection details, browsing patterns, and device information.
We collect information in the following ways:
Directly from you: When you submit forms, request information, participate in promotions, or communicate with us.
Automatically: As you navigate the site, we collect technical data (e.g., IP address, browsing behavior) through cookies and tracking technologies.
From third parties: We may receive information from business partners or external sources.
Completing online forms.
Correspondence records (including email communications).
Responses to surveys or feedback requests.
Publicly posted information on Website forums or shared with other users (“User Contributions”).
While we take security precautions, we cannot guarantee that User Contributions will remain private. Be cautious when sharing personal data in public areas.
We use automated tools to gather insights about Website usage, including:
Website visit details: Traffic data, geographic location, browsing logs.
Device and connection information: IP addresses, browser details, operating system.
Although this data does not personally identify individuals, we may link it with personal information provided elsewhere.
Tracking Technologies Used:
Cookies: Small files stored on your device to enhance user experience. You can disable cookies in your browser settings, though this may affect site functionality.
Flash Cookies: Used for additional tracking and stored separately from browser cookies.
Web Beacons: Small files that help us track page visits and marketing effectiveness.
We use collected information to:
Provide and manage our Website and services.
Respond to inquiries and fulfill product or service requests.
Improve user experience and customize Website content.
Enforce our terms and agreements, including billing and legal compliance.
Notify you about product updates, promotions, and service changes.
If you wish to opt out of receiving promotional communications, please contact us.
We may share user data in the following situations:
With affiliates and service providers who assist in operating our business.
In business transactions, such as mergers, acquisitions, or asset sales.
For legal reasons, including compliance with court orders or law enforcement requests.
With consent, when users authorize data sharing for specific purposes.
We do not sell personal information to third parties.
You have control over how your information is used:
Cookie Management: Adjust browser settings to block cookies.
Marketing Communications: Opt out of promotional emails via the “unsubscribe” link.
Access and Corrections: Request modifications or deletions of your personal data by contacting us.
We take appropriate measures to secure personal data against unauthorized access, alteration, or loss. However, no system is completely secure, and online transmissions are at your own risk.
If you have an account with us, safeguard your login credentials and avoid sharing passwords.
Under the California Consumer Privacy Act (CCPA), residents of California have additional rights, including:
The right to know what personal data we collect and how it is used.
The right to request deletion of personal data, subject to legal exceptions.
The right to opt out of data sharing for commercial purposes.
To exercise these rights, submit a request via our Contact Us page or send a written request to our address below.
We may update this policy periodically. Any revisions will be posted on this page with a notification on our Website homepage. Your continued use of the Website constitutes agreement to the updated terms.
For questions or concerns about this privacy policy, please contact us:
SunBallast USA LLC
1841 N Hercules Ave, Clearwater, FL 33765
UNITED STATES
Email: privacy@sunballastus.com
